SHIPPING AND DELIVERY

At Toggle, we’re committed to making your experience as effortless and delightful as the pieces you wear.
From careful packaging to reliable delivery, every step is designed to ensure your order reaches you safely and seamlessly.

 

ORDER PROCESSING AND DISPATCH

All orders are processed from our warehouse in India, Monday to Friday (excluding public holidays).

  • Orders placed before 1 PM IST are processed the same business day
  • Orders placed after this time will be processed the next working day
  • Please allow 1–2 working days for order preparation and dispatch

During sale or promotional periods, dispatch timelines may be slightly extended due to higher order volumes.


ORDER TRACKING

Once your order is shipped, you’ll receive a tracking link via email/SMS so you can follow your order every step of the way.

We partner with reliable courier services to ensure smooth and timely deliveries across India.


DELIVERY TIMELINES

Location

Estimated Delivery Time (Post Dispatch)

Metro Cities

3-5 working days

Non-Metro Areas

5-7 working days

Please note: Delivery timelines exclude Sundays and public holidays.


SHIPPING CHARGES

Shipping Method

Charges

Standard Prepaid Shipping

Free above ₹3,500

COD Orders (₹1000 & above)

₹180

Express Shipping

₹400 (24–48 hrs delivery, excluding Sundays & holidays)

SAME DAY DELIVERY (Mumbai Only)

Available via third-party partners such as Wefast or Porter at an extra charge.

Please contact us on WhatsApp to arrange this service.


IMPORTANT INFORMATION 

  • Orders placed on Sundays or public holidays are dispatched the next working day
  • Express and same-day delivery timelines may be impacted by external factors such as weather, traffic, or courier delays
  • Shipping timelines begin after dispatch, not from the order date

Delivery delays may occur due to:

  • Incorrect or incomplete shipping details
  • Address modification requests after order placement
  • Made-to-order or pre-order items
  • Unexpected courier or logistics disruptions

 

DELIVERY GUIDELINES 

To ensure a smooth delivery experience:

  • Please inspect your package at the time of delivery
  • If the package appears tampered with, we recommend refusing delivery
  • We advise recording an unboxing video as proof in case of discrepancies
  • If a delivery attempt is missed, up to 2 reattempts will be made
  • Never share your OTP with delivery personnel unless you have received your order

 

FAQs

Can I cancel my order after placing it?

Orders are processed quickly. Once dispatched, they cannot be cancelled.

Can I change my shipping address?

Please contact us immediately after placing your order. We’ll try our best to assist before dispatch.


NEED HELP?

Our team is always happy to assist you.